UHH Member Portal – Your Union Health Companion

What is the UHH Member Portal?

The UHH Member Portal is a mobile application provided by UNITE HERE HEALTH for its members. It serves as a convenient way to manage health‑related information directly from a smartphone.

Main features

• Secure login – Access your account with Face ID, fingerprint, or a traditional password.
• ID card access – View and store your health‑plan identification cards digitally.
• Eligibility lookup – Quickly verify which benefits you are currently entitled to.
• Claims overview – See the status of submitted claims without needing to call a support line.
• Push notifications – Receive alerts about claim updates, plan changes, or important messages from UNITE HERE HEALTH.
• Profile management – Update personal details such as address, phone number, and email directly in the app.

How it works

After downloading the app, members sign in using the credentials provided by UNITE HERE HEALTH. The app then connects to the organization’s secure backend to retrieve personalized data. Biometric authentication (Face ID or fingerprint) can be enabled for faster, yet still secure, access.

Practical uses

• Check whether a specific medical service is covered before you schedule an appointment.
• Confirm that a recent claim has been processed and see any remaining balance.
• Carry your health‑plan ID card on your phone, avoiding the need for a physical card.
• Stay informed about policy updates or upcoming enrollment periods through in‑app notifications.

Installation information

The application is distributed as a free download from the Google Play Store. Search for "UHH Member Portal" or use the package name com.uhh.uhhmobile to locate the correct listing.

Things to know before installing

• Because the app handles personal health information, it requires a secure internet connection for data sync.
• Biometric authentication is optional but recommended for added security.
• Make sure you have an active UNITE HERE HEALTH membership; the app will not function without valid credentials.

Who may find it useful?

Current members of UNITE HERE HEALTH, including union employees and their families, will benefit from the quick access to benefit details, claim status, and digital ID cards. The app is also helpful for HR professionals who need to verify member eligibility on the go.

Frequently asked questions

Do I need an internet connection to use the app?

Yes, the app syncs with UNITE HERE HEALTH’s servers to retrieve the latest information. Some data, like a previously downloaded ID card, can be viewed offline.

Can I use the app if I am not a member?

No. The portal requires valid member credentials to log in and display personalized data.

Is my personal information protected?

The app uses encrypted connections and supports device‑level biometric authentication to keep your data secure.