Bigin by Zoho CRM – Simple CRM for Small Teams

What is Bigin by Zoho CRM?

Bigin is a lightweight customer relationship management (CRM) app designed for small businesses and teams that need a straightforward way to follow sales pipelines on the go. Developed by Zoho Corporation, the app focuses on core CRM tasks without the complexity of larger enterprise solutions.

Main features

• Deal pipelines – Create separate pipelines for different sales processes and move deals through stages with a single tap.
• Contact management – Store contact details, notes, and interaction history in one place.
• Task and activity tracking – Add tasks, schedule calls, and set reminders directly from the app.
• Quick data entry – Capture leads from web forms or add new contacts manually, then link them to the appropriate pipeline.
• Push notifications – Receive alerts for upcoming tasks, new leads, or changes to deals.

How it works

After installing the app, you sign in with your Zoho account. The initial setup guides you through selecting a pipeline template that matches your business type. Once the pipeline is ready, you can start adding deals, assigning owners, and logging notes. The interface presents a visual column view, similar to a Kanban board, making it easy to see the status of each opportunity at a glance.

Practical uses

• Sales representatives can update deal stages after client meetings without returning to a desktop.
• Small business owners can monitor overall pipeline health from a mobile dashboard.
• Teams can coordinate follow‑up tasks by assigning reminders to specific members.

Installation information

The app is available for free on the Google Play Store. Search for "Bigin by Zoho CRM" or use the package name com.zoho.bigin to locate it. Installation follows the standard Android process: tap Install, grant any required permissions, and launch the app.

Things to know before installing

• The app requires a Zoho account; if you do not have one, you can create it during the onboarding flow.
• Some advanced integrations (for example, with Google Workspace or Mailchimp) may require additional configuration within the Zoho web console.
• Data stored in the app syncs with Zoho’s cloud services, so an internet connection is needed for real‑time updates.

Who may find it useful?

Entrepreneurs, freelancers, and small sales teams that need a quick way to track leads and deals without navigating a full‑scale CRM will benefit most from Bigin. The app’s simplicity also makes it a good entry point for businesses that are new to CRM software.

Frequently asked questions

Is Bigin free to use?

Yes, the Android app is offered at no cost. Additional features or higher usage limits may be available through Zoho’s paid plans.

Can I import existing contacts?

Yes. Zoho provides import tools on its web platform that let you bring in CSV files or sync contacts from other services.

Does the app work offline?

Basic information can be viewed offline, but changes made without an internet connection will sync once connectivity is restored.